If after contacting your local post office service (CANADAPOST, USPS for DHL), you still need assistance regarding locating your order feel free to contact us at email@example.com and one of our representatives will be happy to assist you.
For Canadian orders: please contact Canada post at 416-979-3033 (1-866-607-6301 Outside of Canada) with your tracking number and they’ll be able to help you
For U.S orders shipped with Chitchats(USPS): please call USPS 1-800-ASK-USPS® (1-800-275-8777) with your USPS tracking number and they’ll be able to help you
For Express and International orders shipped with DHL: please call DHL 1 (855) 345-7447 with your tracking number and they’ll be able to help you
How do I cancel an order?
Contact us at firstname.lastname@example.org within 24 hours to cancel your order.
Something is wrong with my order?
Please contact email@example.com stating your order number along with your concerns and photos.
for choosing your swimsuit top, you use the bust size size chart for full tops and the CUP/bra size size chart for bikini tops ie if your bust measurement is 36 inches but your bra size is 32D you'll need a S for a regular swimsuit top and M for bikini top
for choosing your high waist bottoms, your waist measurement is the most important measurement e.g if your waist is 27 inches and your hips are 40 inches you can wear a size S or M bottoms
for one pieces your bust is the most important measurement
for low waist swimsuit bottoms, your hip measurement is more important than your waist measurement, if your hips are 40 inches and your waist is 23 inches, you'll need size M low waist bottoms.
for gathered/flair skirts, your waist measurement is the most important measurement
for mini or maxi infinity dresses, infinity tops etc, your waist is the most important measurement
for closed back dresses (sleeved dresses or dresses with zipper closure), pick a size according to your largest measurement ie if your bust is 36 inches and your waist is 30 inches you'll need a size M, if your bust is 42 and your waist is 29, you'll need a size L.
your hip measurement is only important for items fitted from waist down e.g pants, shorts, jumpsuits, rompers, fitted skirts, mermaid infinity etc in which your hip measurement should be the deciding factor.
for infinity jumpsuits, you only need your waist and hip measurements. pick a size according to your largest measurement ie if your waist is 30 inches and hips 42 you'll need a size L.
for closed back jumpsuits (sleeved dresses or dresses with zipper closure), pick a size according to your largest measuremnt ie if your bust is 36 inches and your waist is 30 inches and hips 43 you'll need a size L.