FAQ

How do I contact OFUURE?

Email:

Order enquiry:

customerservice@ofuure.com

Press + Events:

admin@ofuure.com

Business/Wholesale Inquiries:

info@ofuure.com

General inquiries:

hello@ofuure.com

What are your size options?

Size measurements are also listed with every item.

Does OFUURE  make custom  orders?

We do not customize swimwear or clothing.

What is a dispatch date?

The dispatch date is the day your order is shipped out to you, usually 3-5  business days after order is placed.

How do I return/exchange?

Items must be returned within 14 days of receipt. Packages that exceed the number of days for return will be mailed back to the sender.

We do not give refunds/exchanges, we will issue a store credit for eligible returns.

How do I cancel an order?

Contact us within 24 hours to cancel your order.

Something is wrong with my order.

Please contact customerservice@ofuure.com stating your order number along with your concerns.